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Nick O'D

You say: "I’m guessing they mean 54% of big companies, but then maybe KM only really 'works' in big companies?"

I think that in small, successful, well focused companies, the thing we use KM to encourage happens naturally. So small companies may not need KM, and in large companies KM is partly about removing the barriers and blockages - sort of a corporate Dyno-Rod function?

John Curran

Agree that KM happens pretty much instinctively in very small companies, but it's interesting to think about at what point things change. How big do you have to be before the knowledge flows less well and you need Dyno-Rod!

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